Frequently Asked Questions

General

What is Shopit.ng?

Shopit.ng is a platform that allows shoppers to buy products for 1% or less than the original price. An example is, you can pay 200naira for a Playstation 4 worth 120,000naira. It operates like a lottery for goods.

Are the goods on Shopit.ng genuine?

Yes! Every product on Shopit.ng is original. Our team buy the goods and list them on the platform. We make sure every product are not defective after each purchase.

Do I need an account to place an order?

Yes. You need an account.

Does Shopit.ng operate same way Jumia, Konga e.t.c operate?

For now, Shopit.ng doesn't operate like other e-commerce websites. Our primary purpose is to allow shoppers to buy products for the least possible price. Prices which are absolutely impossible to find anywhere else.

How Can I Return a Product?

Products won can only be returned if they are reported defective at the point of receiving them from the delivery firm. We make sure all products are in good working condition.

Is there Age restriction to using this site?

Yes, You must be at least 18 years of age to access this Site.

Orders

How do I place an Order?

It is easy!
Register a Shopit.ng account or login into your existing account by entering your Email and password.
Then Search for the product,
Once you have found the product you wish to win, follow these steps:
Click on the product
Type the number of tickets you wish to buy.
Click on "Participate"
At the CART page, Click "Proceed to Checkout".
Enter your complete and correct shipping information
Tick " Use a new payment method"
Tick " Save to account"
Tick "I have read and agree to the website terms and conditions " After reading through the terms. Click on 'Place Order' to complete the order Once your order has been placed, you will be automatically notified via Email.

Do I need an account to place an order?

Yes, You do.

How is a winner chosen?

An Algorithm picks the winning ticket number at random. The algorithm is fair without bias and it picks out the number a few seconds after the lottery duration has ended.

PAYMENT

What Payment Methods Are Accepted?

To allow easy, safe and convenient access to purchasing tickets, the payment methods used is Credit/Debit card through Paystack. Direct bank transfer is also employed, but it can only be processed through PAYSTACK.

Is There a Fixed Cost for Tickets?

No. The prices for tickets varies according to the price of the product. Cheaper products have cheaper ticket prices, while more expensive products have a higher ticket price.

SHIPPING

What Shipping Methods Are Available?

We make use of a delivery company to ship out products.

How Long Will It Take To Get My Prize?

Delivery timeframe varies and it is dependent on your city. For winners resident in Lagos, It should take 3 business days, while residents outside Lagos will take at least 5 business days.

How can I track my Order

As soon as the order has been sent to the delivery company, A tracking ID will be sent to the receiver via SMS and Email.

Do You Ship Internationally?

No. Shopit.ng is only for people resident in Nigeria.

Can i Pick Up a Product Instead of Having it Delivered to me?

No, You can't pick up items. All Items won will be catalogued and delivered to the winners.

Can I Change My Shipping Address After My Order has been placed?

Yes, After confirmation of winning the product. Once contact has been made by us, you can apply to have it shipped to a different address after answering a few questions whose answers are accessible to you on your account dashboard for security reasons.

I found the package open and the seal broken on delivery. What can i do?

In case of a situation like that, please refuse to accept that product. Before we send out the product, a picture sample will be sent to you to prevent a case like this. Please contact us.

What is the Cost of Delivery?

Delivery is FREE OF CHARGE!!
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